Terms of Use

1. General provisions

This agreement sets out the terms of use of the TenderFirst platform (the “Platform”). By signing up, you agree to the terms of this agreement.

2. Service description

The Platform is an information service that connects contractors who have won government tenders with investors. The Platform is not a party to any deal and does not guarantee that the parties will fulfil their obligations.

3. Rights and obligations of the parties

The user undertakes to provide accurate information when signing up, keep their account secure and not use the Platform for unlawful purposes. The Platform strives to keep the service running without interruption but is not liable for technical downtime.

4. Liability

Users make investment decisions independently. Non-performance of a tender, late payment and other risks are the responsibility of the parties to the deal.

5. Paid courses

The platform offers paid online courses on working with tenders. The price is shown on the course page, and access opens once payment is confirmed. A course does not guarantee income or winning a tender. For refund questions, write to info@tenderfirst.kz.

6. Mentors

The platform lists mentors in a catalogue but does not guarantee their services. Payment to a mentor does not pass through the platform: the student and mentor agree terms directly, and disputes are resolved between them.

7. Final provisions

The Platform may amend this agreement; the new version takes effect upon publication on this page. Disputes are resolved in accordance with the laws of the Republic of Kazakhstan.